Shipping & Returns

POSTAGE AND RETURNS

Australia Post have recently and substantially increased stamp and pre-paid parcel prices.

I have tried to anticipate how many books per weight will fit in the satchels. If there is a difference in your favour of over $2 I will refund this difference back to you ASAP.

Letter Rates (these have increased on 3 April 2024 when stamp prices went up by an extra 0.30c per stamp): 

• 0-125g = $4.00 (2 stamps)

• 126g-250g = $5.50 (3 stamps)

• 251g-500g = $8.50 (5 stamps)

Parcel Rates (These prices have increased on 1 July 2024):

• small pre-paid satchel $12.30

• medium pre-paid satchel $16.30

• large pre-paid satchel $20.35

• extra large pre-paid satchel $24.45

If you would like express or registered please let me know at checkout and I will send a separate request for the additional charge. If your order is over $100, a 'signature on delivery' may be requested. 

I am more than happy to wait up to 2 weeks in order for you to combine purchases.  

I am happy to combine postage on multiple purchases, within weight and size restrictions for the satchels and letters.

In the event that this is an overcharge (of $2 or more) to you and you choose to pay, a refund will be promptly sent for the postage difference. And I apologise in advance for any inconvenience this may cause. 

Overseas buyers (those not in Australia):

The Hungry Bookshelf is happy to send products to places outside Australia, however please enquire regarding the shipping cost before purchase as the costs can be more than the book/s is worth, especially if the Shipping Calculator is not working at the time of your interest. If you do not mind paying for the shipping after the cost has been confirmed I am happy for you to purchase the book/s and I will confirm delivery charges once the purchase is made.

Returns:

Returns are to be authorised prior to sending back and must be returned within 21 days after purchase. Returns will be accepted if there is a fault that I have missed, however photo’s or scans will be requested. I do not allow refunds for change of mind, only if the item is not as described.

*Unfortunately I am not able to request that Australia Post deliver your item in a certain way. ie. please leave behind the gate if no one home, or please leave in the box that is hidden behind the garbage bin. These requests will need to be made direct to your postie**   

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